Hotline to report suspected abuse, neglect or criminal activity
The TJJD Abuse Hotline is (866) 477-8354. This hotline is answered 24/7 by personnel from the Office of the Inspector General (OIG).
TJJD has ZERO TOLERANCE for criminal behavior. If you have information regarding abuse, neglect, or any other illegal activity, please call this hotline.
Probation Services
Lou Serrano
Deputy Executive Director, Probation Services
(512) 490-7991
To request updates to the Texas Juvenile Probation Directory use this link: https://www2.tjjd.texas.gov/publications/other/searchjuvprobdirectory.aspx
Public Information Requests
Please visit this page for complete instructions for officially requesting agency records.
Public Complaints
To file a public complaint, please email .
A public complaint typically involves a complaint about the agency by former employees, former youth, advocates, or the general public. NOTE: To report suspected criminal behavior or abuse, please call the TJJD Abuse Hotline is (866) 477-8354.
Careers at TJJD
Elizabeth Boston
Interim HR Operations Director
(512) 490-7704
To search our open positions and to get information about applying, visit our Careers page.
Website Updates
For TJJD employees requesting updates or suggesting changes:
Email .
For webmail access please
Log in to Microsoft Outlook »
Connect to ICIS
To download the form to request authorization (Form AEU-120), follow this link.
To find more resources about ICIS, visit this page.