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Overview

TJJD's Probation Services Division works with probation departments across the state to enhance the many services offered to local youth referred to them. By facilitating quality interaction between juvenile boards and juvenile probation departments and the various divisions within TJJD, we work together in all areas of juvenile justice.

This partnership encourages participation from all departments. TJJD understands the wide diversity in the many departments across Texas; the Probation Services Division recognizes this also and serves as a resource for innovative approaches when problem solving. As a liaison between the Department and the field, the Probation Services Division is a resource for the continued success of the departments and TJJD.

Family Resources

TJJD and Probation Departments across the state work in a variety of ways every day to provide education, information and support to families of youth who are already involved or at risk of becoming involved in the Texas juvenile justice system. We know youth do better with strong family support, and we do our best to help you along the way.

Are you looking for help for your son or daughter and don’t know where to go? Use the resources below to get more information.

We're in crisis now. Who can I call?

We're in crisis now. Who can I call?

  • National Suicide Hotline
    1-800-SUICIDE (1-800-784-2433) People in crisis generally don't have the energy or ability to take on a long search for help. Call 1.800.SUICIDE to be connected to an available certified crisis center.
  • National Suicide Prevention Lifeline
    If you or someone you know is in an emotional distress or suicidal crisis, please call the Lifeline at 1-800-273-TALK (8255).
  • Texas Youth Hotline
    1-800-98-YOUTH connects callers with a trained volunteer who may provide referral information or simply provide a listening ear.
I think my child needs mental health services. Who do I call?

I think my child needs mental health services. Who do I call?

  • Mental Health Texas
    This easy-to-use website was developed with the goal of providing information, resources and direction to Texas residents who may have mental health related needs or who want to support someone who does.
  • Texas Department of State Health Services
    The Texas Department of State Health Services Mental Health and Substance Abuse Division funds providers of mental health and substance abuse services who then assist children and adolescents in need of such services. This website will help you find a community mental health provider in your area.
  • Substance Abuse and Mental Health Services Administration
    This Facility Locator provides you with comprehensive information about mental health services and resources and is useful for professionals, consumers and their families, and the public. You may also access the underlying facility location information here.
My child is using drugs or alcohol. Who do I call for helpl?

My child is using drugs or alcohol. Who do I call for helpl?

  • Department of State Health Services
    To find substance abuse treatment services in your area, please call, toll-free 1-877-NO DRUG (1-877-966-3784) for immediate and confidential help, 24 hours a day, seven days a week.
  • Department of State Health Services
    Find the right drug abuse treatment program or alcohol abuse treatment program with the Substance Abuse Treatment Facility Locator.
  • US Substance Abuse and Mental Health Services Administration
    Find the right drug abuse treatment program or alcohol abuse treatment program with the Substance Abuse Treatment Facility Locator.
  • Alcoholics Anonymous
    Alcoholics Anonymous® is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. This website will help you find local meetings of Alcoholics Anonymous.
  • Al-Anon
    Al-Anon Family Groups meet in over 130 countries to help families and friends of problem drinkers recover from the impacts of a loved one’s drinking. Members help each other by practicing the Twelve Steps of Alcoholics Anonymous themselves, by welcoming and giving comfort to families of alcoholics, and by giving understanding and encouragement to the alcoholic. This website will help you find local meetings of Al-Anon groups.
We need food stamps. What do I do?

We need food stamps. What do I do?

  • Your Texas Benefits
    Use this website to find an food stamp office (and other benefits) near you.
My child is skipping school and not coming home by curfew. Who can help us get back on track?

My child is skipping school and not coming home by curfew. Who can help us get back on track?

  • Texas Department of Family and Protective Services
    Texas Department of Family and Protective Services, Prevention and Early Intervention (PEI) manages community-based programs that prevent delinquency, abuse, neglect and exploitation of Texas children.This website will help you find services in your county.
  • Texas Education Agency, Communities in Schools
    Texas Education Agency’s Communities In Schools (CIS) program surrounds students with a community of support, empowering them to stay in school and achieve in life. CIS engages students in learning through case management and whole school services, including counseling, tutoring, pre-employment training, health and mental health services, and mentoring.
  • Texas Challenge Academy
    The Texas Challenge Academy (TCA) is a volunteer program for 16 to 18 year old teens that are at risk of dropping out or that have already dropped out of high school. The program is open to all students, without regard to race, sex, religious affiliation or household income. The program requires a 17 1/2 month commitment and is divided into three phases, including a 5 and ½ month residential program.
My older child needs a place to live and help finding a job. Who can help?

My older child needs a place to live and help finding a job. Who can help?

  • Job Corps
    Call toll free, 1-800-733-5627, for information about free residential programs for young men and women, ages 16-24, that empower youth to take responsibility for their employability through the integration of vocational skills and academic achievement.
  • Workforce Solutions
    The Texas Workforce Commission, 28 Workforce Development Boards and their service contractors work together to provide workforce solutions for Texans. Workforce Solutions offices are located throughout Texas to serve you.
  • Texas Workforce Commission
    Plan your career and make career-related decisions. Explore new career opportunities, find wage and occupation information, learn about your interests and abilities, and use other labor market resources.
  • Texas Youth Connection
    Texas Department of Family and Protective Services (DFPS) Texas Youth Connection website contains information on services available to foster youth and other youth who are transitioning to adulthood.
I’m a single parent and need help with getting my child support. Who should I call?

I’m a single parent and need help with getting my child support. Who should I call?

  • Office of the Attorney General
    As the official child support enforcement agency for the State of Texas, the Office of the Attorney General provides services for parents who wish to obtain or provide support for their children. This website will help you apply for services.
I think my neighbor is abusing her child. What do I do?

I think my neighbor is abusing her child. What do I do?

  • Texas Department of Family and Protective Services
    1-800-252-5400. Call the Abuse Hotline toll-free 24 hours a day, 7 days a week, nationwide or file an online report.Your text...
I have another question that I’d like to ask. Who can I call?

I have another question that I’d like to ask. Who can I call?

Reach out to your area Community Resource Coordination Group (CRCG) for help finding services in your local community.

Your local Juvenile Probation Department can assist you with questions about the juvenile legal system and related services in your community.

General Assistance

General Assistance

  • Texas Youth Connection
    Texas Department of Family and Protective Services (DFPS) Texas Youth Connection website contains information on services available to foster youth and other youth who are transitioning to adulthood
  • Aunt Bertha
    Aunt Bertha collects all federal, state, county, city, neighborhood, and charity program information and makes it easy to find food, health, housing and employment programs.
  • 211
    2-1-1 Texas is a free, easy-to-remember phone number connecting callers with health and human services in their community, state benefits, and a place to report abuse. Information and Referral (option 1) is available 24 hours a day, 7 days a week throughout the year. Information can be provided in over 90 different languages.
Education & Career

Education & Career

  • Generation TX
    A social networking and information website committed to supporting students on their paths to success in college and careers.

JPD Resources

IT Applications

IT Applications

  • Grants Portal
  • Portal to COMETS, Grant Manager, ICIS, JJAEP, and JMT
  • Juvenile Case Management System (JCMS)
  • Regional Training Programs
  • State Allocation Contracts
  • Texas Juvenile Sex Offender Risk Assessment Instrument (TJSORAI)
  • Agency Email
Directories

Directories

  • Probation Services Master List (.docx) 
  • Search the Facility registry
  • Program and Services Registry
  • Texas Juvenile Probation Directory
  • Facility Handbook
Standards and Contracts

Standards and Contracts

  • Search the Texas Administrative Code »
  • Search State Aid Contract & General Grants Requirements »
  • Search Disbursements & Reimbursements »
JCMS

JCMS

Juvenile Case Management System »

Training Academy

Training Academy

Juvenile Justice Training Academy »

Legal Resources

Legal Resources

General Counsel »

Legal Help Desk
phone: (512) 490-7121
email:

Legislative Reporting and Statistics

Legislative Reporting and Statistics

Legislative Reporting and Statistics »

Statistical Reports

Statistical Reports

The Texas Juvenile Justice Department's (TJJD) annual statistical reports provide information regarding the magnitude and nature of juvenile criminal activity and the juvenile probation system's response. This information is offered for assisting the State's efforts for improving the juvenile justice system and reducing juvenile crime in Texas. Summary tables and individual county data is not available on the web site for the 1997 and 1998 reports. Please contact the Legislative Reporting and Statistics Division if you need this information.

  • The State of Juvenile Probation Activity in Texas, 2019 v.RPT-STAT-2019
  • The State of Juvenile Probation Activity in Texas, 2018 v.RPT-STAT-2018
  • The State of Juvenile Probation Activity in Texas, 2017 v.RPT-STAT-2017
  • The State of Juvenile Probation Activity in Texas, 2016 v.RPT-STAT-2016
  • The State of Juvenile Probation Activity in Texas, 2015 v.RPT-STAT-2015
Strategic Plans

Strategic Plans

  • Texas Juvenile Justice Department Strategic Plan for 2017-2021 (June 2016)
Annual Report to the Governor

Annual Report to the Governor

  • TJJD Annual Report to the Governor and Legislative Budget Board, 2019
Juvenile Records Supplemental Report

Juvenile Records Supplemental Report

  • Juvenile Records Advisory Committee Supplemental Report, October 2018
Report on Customer Service

Report on Customer Service

  • TJJD Report on Customer Service, 2018
JJAEP Performance Assessment Report

JJAEP Performance Assessment Report

  • JJAEP Performance Assessment Reports »
Legislative Appropriations Request

Legislative Appropriations Request

  • Legislative Appropriations Request (2018-2019)
OIG and OIO Resources

OIG and OIO Resources

Inspector General »

Independent Ombudsman »

Forms

Forms

JPD Forms »

COVID-19 Information and Resources for Probation Departments

COVID-19 Information and Resources for Probation Departments

Current Status in the Texas Juvenile Justice System

Current Status in the Texas Juvenile Justice System

  • Detention Facility Operations
Federal and State Resources

Federal and State Resources

  • Executive Order GA 34 by Governor Greg Abbott (Relating to the opening of Texas in response to the COVID-19 disaster)
  • Texas Department of State Health Services - Coronavirus Disease 2019 (COVID-19)
  • DSHS-TDEM-COVID19 PPE STAR Overview
  • Texas Division of Emergency Management - COVID-19
  • Texas Department of Criminal Justice - COVID-19 Updates
  • Centers for Disease Control - Coronavirus (COVID-19)
  • CDC - Interim Guidance on Management of Coronavirus Disease 2019 (COVID-19) in Correctional and Detention Facilities
  • Environmental Protection Agency - Coronavirus Disease 2019 (COVID-19)
  • Coronavirus.Gov
  • Federal Government Response to Coronavirus (COVID-19)
TJJD Guidance and Resources

TJJD Guidance and Resources

Agency Guidance/Protocols

  • Email-031120 COVID19 Response Preparation Considerations  
  • Email-031120 Federal Bureau of Prisons - Influenza Plan  
  • Email-031120 HHS Correctional Facilities Pandemic Influenza Planning Checklist  
  • Email-031320 TJJD Standards Divergence Guidance  
  • Email-031620 TJJD Facility Gatehouse Screening Checklist  
  • Email-031920 Extension of Officer Certification Periods  
  • Email-031920 Health Screening Form for COVID-19  
  • Email-031920 Health Screening Requirements prior to Transport to TJJD  
  • Email-032420 Guidance on Use of Detention and Post-Adjudication  
  • Email-032720 Information Regarding Personal Restraint Technique HWC  
  • Email-033120 Request for COVID-19 Notifications to IRC  
  • Email-040320 TJJD Executive Order #1 - Youth Transfer Holds  
  • Email-040720 Request to Schedule New Admissions to TJJD  
  • Email-041320 TJJD Executive Order #2 Message and Attachment  
  • Email-041320 Assistance through CARES Act Messages and Attachments  
  • Email-041520 Families First Coronavirus Response Act Webinar Email and Summary  
  • Email-041620 Funding Announcement for CESF Program  
  • Email-041620 Information for All JPDs, CARES Act Info  
  • Email-042720 TAC Chapter 344 Guidance and Waivers  
  • Email-042920 Additional Information on CARES Act  
  • Email-050120 Ron Jackson Orientation & Assessment Unit Re-Open Process  
  • Email-050620 Issue Paper COVID19 Practice Policy and Emergency Protocols in State Juvenile Facilities  
  • Email-050720 Transitioning Back to Work Webinar  
  • Email-051320 SNAP Benefits Update  
  • Email-062220 Coronavirus Relief Fund Access  
  • Email-062320 Ron Jackson Orientation & Assessment Unit Admissions Hold
  • Email-071020 Update: Managing Populations 
  • Email-102521 TAC 344 Pre-Recorded Training Limitations
  • Email-122821 Emergency Staffing Response to COVID-19
  • Email-040422 TAC 344 Pre-Recorded Training Limitations
  • Email-071922 Important TJJD Update COVID-19 and Worker Shortage
  • Email-120722 TAC 344 Pre-Recorded Training Limitations Extension

Education Resources

  • Navigating Education Information from TEA

Federal Programs

  • Email-051320 SNAP Benefits Update 
  • Email-033120 Medicaid Application and Access to Service
  • Email-032020-Title IV-E Guidance

Mental Health Resources

  • Visit the mental health resources page »

TJJD State Operations Response to COVID-19

National Justice Organizations

National Justice Organizations

Several national organizations dedicated to supporting juvenile justice and corrections have provided pandemic planning or COVID-19 specific resources:

Georgetown University Center for Juvenile Justice Reform – Coronavirus Resources for Juvenile Justice and Child Welfare Systems

National Partnership for Juvenile Services - COVID-19 Resources for Juvenile Services

Probation Departments Continuity of Operations

Probation Departments Continuity of Operations

General Operational Plans

El Paso

  • El Paso JPD COVID19 Continuity of Operations Procedures (COOP)  
  • El Paso Virtual Hearing Process  

Lubbock 

  • Lubbock Viral Outbreak Plan  
  • Lubbock JPD Uniform Health Status Form  

Randall

  • Randall CJP COVID19 Response  
  • Randall CJP COVID19 Response: Suspended Entry  
  • Randall CJP COVID19 Response: Isolation Rooms  
  • Randall CJP COVID19 Response: Detention Authorization  
  • Randall CJP COVID19 Response: Addendum  

452nd  Judicial District

  • 452nd Judicial District COVID19 Continuity of Operations Procedures (COOP)  

Sample Documents

Staff/Visitor Screening

  • Lamb JPD Visitor Screening Tool  
  • Right of Passage COVID19 Staff Screening Tool  
  • Wichita JPD Health Screening Tool  

Documents

Probation Services Documents

Probation Services Documents »

JPD Resources and Forms »

TJJD Commitment Checklist »

Archive

Visit the complete archive the Document Library »

Contacts

Deputy Executive Director of Probation Services

Lou Serrano
(512) 490-7991

Director of Probation Services

Amy Miller
(512) 490-7982

Executive Assistant

Ronnie Solano
(512) 490-7272

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