We're in crisis now. Who can I call?

• National Suicide Hotline
  1-800-SUICIDE (1-800-784-2433) People in crisis generally don't have the energy or ability to take on a long search for help. Call 1.800.SUICIDE to be connected to an available certified crisis center.
• National Suicide Prevention Lifeline
  If you or someone you know is in an emotional distress or suicidal crisis, please call the Lifeline at 1-800-273-TALK (8255).
• Texas Youth Hotline
  1-800-98-YOUTH connects callers with a trained volunteer who may provide referral information or simply provide a listening ear.

I think my child needs mental health services. Who do I call?

• Mental Health Texas
  This easy-to-use website was developed with the goal of providing information, resources and direction to Texas residents who may have mental health related needs or who want to support someone who does.
• Texas Department of State Health Services
  The Texas Department of State Health Services Mental Health and Substance Abuse Division funds providers of mental health and substance abuse services who then assist children and adolescents in need of such services. This website will help you find a community mental health provider in your area.
• Substance Abuse and Mental Health Services Administration
  This Facility Locator provides you with comprehensive information about mental health services and resources and is useful for professionals, consumers and their families, and the public. You may also access the underlying facility location information here.

My child is using drugs or alcohol. Who do I call for helpl?

• Department of State Health Services
  To find substance abuse treatment services in your area, please call, toll-free 1-877-NO DRUG (1-877-966-3784) for immediate and confidential help, 24 hours a day, seven days a week.
• Department of State Health Services
  Find the right drug abuse treatment program or alcohol abuse treatment program with the Substance Abuse Treatment Facility Locator.
• US Substance Abuse and Mental Health Services Administration
  Find the right drug abuse treatment program or alcohol abuse treatment program with the Substance Abuse Treatment Facility Locator.
• Alcoholics Anonymous
  Alcoholics Anonymous® is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. This website will help you find local meetings of Alcoholics Anonymous.
• Al-Anon
  Al-Anon Family Groups meet in over 130 countries to help families and friends of problem drinkers recover from the impacts of a loved one’s drinking. Members help each other by practicing the Twelve Steps of Alcoholics Anonymous themselves, by welcoming and giving comfort to families of alcoholics, and by giving understanding and encouragement to the alcoholic. This website will help you find local meetings of Al-Anon groups.

We need food stamps. What do I do?

• Your Texas Benefits
  Use this website to find an food stamp office (and other benefits) near you.

My child is skipping school and not coming home by curfew. Who can help us get back on track?

• Texas Department of Family and Protective Services
  Texas Department of Family and Protective Services, Prevention and Early Intervention (PEI) manages community-based programs that prevent delinquency, abuse, neglect and exploitation of Texas children.This website will help you find services in your county.
• Texas Education Agency, Communities in Schools
  Texas Education Agency’s Communities In Schools (CIS) program surrounds students with a community of support, empowering them to stay in school and achieve in life. CIS engages students in learning through case management and whole school services, including counseling, tutoring, pre-employment training, health and mental health services, and mentoring.
• Texas Challenge Academy
  The Texas Challenge Academy (TCA) is a volunteer program for 16 to 18 year old teens that are at risk of dropping out or that have already dropped out of high school. The program is open to all students, without regard to race, sex, religious affiliation or household income. The program requires a 17 1/2 month commitment and is divided into three phases, including a 5 and ½ month residential program.

My older child needs a place to live and help finding a job. Who can help?

• Job Corps
  Call toll free, 1-800-733-5627, for information about free residential programs for young men and women, ages 16-24, that empower youth to take responsibility for their employability through the integration of vocational skills and academic achievement.
• Workforce Solutions
  The Texas Workforce Commission, 28 Workforce Development Boards and their service contractors work together to provide workforce solutions for Texans. Workforce Solutions offices are located throughout Texas to serve you.
• Texas Workforce Commission
  Plan your career and make career-related decisions. Explore new career opportunities, find wage and occupation information, learn about your interests and abilities, and use other labor market resources.
• Texas Youth Connection
  Texas Department of Family and Protective Services (DFPS) Texas Youth Connection website contains information on services available to foster youth and other youth who are transitioning to adulthood.

I’m a single parent and need help with getting my child support. Who should I call?

• Office of the Attorney General
  As the official child support enforcement agency for the State of Texas, the Office of the Attorney General provides services for parents who wish to obtain or provide support for their children. This website will help you apply for services.

I think my neighbor is abusing her child. What do I do?

• Texas Department of Family and Protective Services
  1-800-252-5400. Call the Abuse Hotline toll-free 24 hours a day, 7 days a week, nationwide or file an online report.Your text...

I have another question that I’d like to ask. Who can I call?

Reach out to your area Community Resource Coordination Group (CRCG) for help finding services in your local community.

Your local Juvenile Probation Department can assist you with questions about the juvenile legal system and related services in your community.

General Assistance

• Texas Youth Connection
  Texas Department of Family and Protective Services (DFPS) Texas Youth Connection website contains information on services available to foster youth and other youth who are transitioning to adulthood
• Aunt Bertha
  Aunt Bertha collects all federal, state, county, city, neighborhood, and charity program information and makes it easy to find food, health, housing and employment programs.
• 211
  2-1-1 Texas is a free, easy-to-remember phone number connecting callers with health and human services in their community, state benefits, and a place to report abuse. Information and Referral (option 1) is available 24 hours a day, 7 days a week throughout the year. Information can be provided in over 90 different languages.

Education & Career

• Generation TX
  A social networking and information website committed to supporting students on their paths to success in college and careers.

IT Applications

• Grants Portal
• Portal to COMETS, Grant Manager, ICIS, JJAEP, and JMT
• Juvenile Case Management System (JCMS)
• Regional Training Programs
• State Allocation Contracts
• Texas Juvenile Sex Offender Risk Assessment Instrument (TJSORAI)
• Agency Email

Directories

• Probation Services Master List (.docx) 
• Search the Facility registry
• Program and Services Registry
• Texas Juvenile Probation Directory
• Facility Handbook

Standards and Contracts

• Search the Texas Administrative Code »
• Search State Aid Contract & General Grants Requirements »
• Search Disbursements & Reimbursements »

JCMS

Juvenile Case Management System »

Training Academy

Juvenile Justice Training Academy »

Legal Resources

General Counsel »

Legal Help Desk
phone: (512) 490-7121
email:

Legislative Reporting and Statistics

Legislative Reporting and Statistics »

OIG and OIO Resources

Inspector General »

Independent Ombudsman »

Forms

JPD Forms »

COVID-19 Information and Resources for Probation Departments