What is the Independent Ombudsman?
The Independent Ombudsman is a state agency established for the purpose of investigating, evaluating, and securing the rights of the children committed to the Texas Juvenile Justice Department (TJJD).
- Review complaints, other than those alleging criminal behavior, filed with the IO and investigate each complaint in which it appears that a child may be in need of assistance.
- Provide assistance to a child in the custody of TJJD who the IO determines is in need of assistance, including advocating with an agency, provider, or other person in in the best interests of the child.
- Inspect periodically the facilities and procedures of the facilities where a child in the custody of TJJD has been placed to ensure that the rights of children are fully observed.
- Review the procedures established by TJJD and evaluate the delivery of services to children to ensure that the rights of children are fully observed.
- Review reports relating to complaints regarding juvenile probation programs, services, or facilities and analyze the data contained in the reports to identify trends in complaints.
- Report a possible standards violation by a local juvenile probation department to the appropriate division of the department.