Shandra Carter, Executive Director
Shandra Carter was named the Executive Director of TJJD in December 2022. She had served as Interim Executive Director of the agency since April 2022, and previously worked as the agency’s Deputy Executive Director for State Services. Carter brings a wealth of knowledge to the position as an expert in juvenile justice. An accomplished professional with 20 years of experience in corrections and juvenile residential care, she has dedicated her career to promoting public safety and has specialized in child development, abuse and neglect, and sexual violence treatment. She has worked primarily in residential and correctional settings, developing trauma-informed programming and programs to serve child sex-trafficking victims.
Carter earned her bachelor’s degree in Psychology and Law, Societies & Justice from the University of Washington. She went on to earn her master’s degree in Social Work at Eastern Washington University. She is a Licensed Clinical Social Worker Supervisor in Texas as well as a Licensed Childcare Administrator. When not on the job, Carter enjoys spending time with her husband, trying to keep up with her energetic teenager, and playing with the family’s three dogs.
Sean Grove, Deputy Executive Director
Sean Grove serves as TJJD's Deputy Executive Director. An accomplished lawyer, Sean has worked in the public sector in county-level criminal justice agencies and assisted Governor Abbott’s policy team on criminal justice issues during the 85th Legislature. Immediately prior to joining TJJD, Sean was in private practice representing governmental entities on a wide range of issues. He grew up in Dallas and received a Bachelor of Arts in Criminal Justice and a Bachelor of Arts in History from Kansas Wesleyan University. He earned his law degree from Texas A&M University School of Law in Fort Worth, where he concentrated on criminal law, justice, and policy issues.
Emily Anderson, Deputy Executive Director: Support Operations and Finance
Emily Anderson joined the agency in 2014 as the director of fiscal affairs. In August 2018 she became the chief financial officer, and in January 2020 she assumed the additional title of chief operating officer. Anderson has deep experience in state government. Before her work at TJJD, she spent 11 years at the Texas Department of Transportation, where she worked as a lead budget analyst and a manager of business operations. A proud Red Raider, she is a graduate of Texas Tech University.
Lou Serrano, Deputy Executive Director for Probation Services
Lou Serrano has worked in the field of juvenile justice since 1989, beginning in Deaf Smith County as a field supervision officer. In 1990, Lou was appointed Chief Juvenile Probation Officer for Deaf Smith/Oldham Counties. While serving in this capacity, Serrano was able to obtain both state and local funding to open the Deaf Smith County Youth Home, a 12-bed residential facility for male delinquent offenders. At the time, the facility was noted for its innovative and creative approach in dealing with delinquent offenders. In 2001, Lou was appointed the Director of Juvenile Services for Ector County. The department employed over 50 dedicated juvenile justice professionals and administrative staff. The department operations included the Ector County Youth Center, a 48-bed secure juvenile justice facility. The Ector County Youth Center "post-adjudication" program was the first of its kind in the State of Texas, opening in 1974. After retiring from Ector County in 2016, he was hired by the Texas Juvenile Justice Department as regional county program administrator. Serrano is a past member of the Panhandle Juvenile Probation Officer's Association and the West Texas Juvenile Chief's Association. He is a member of the Texas Probation Association. Serrano is a graduate of West Texas A&M University, obtaining his degree in Criminal Justice Administration in 1988.
Rachel Gandy, Chief of Staff
Rachel Gandy came to TJJD with a uniquely informed perspective, having served as the project manager for the Sunset Advisory Commission’s review of the agency. As TJJD’s Chief of Staff, Rachel oversees the implementation of the Sunset recommendations for TJJD, works with the executive team on the day-to-day operations at TJJD, manages initiatives to build capacity at the county level, collaborates with the TJJD Board, and works on legislative and stakeholder engagement. Gandy’s educational years prepared her well for this leadership position in Texas juvenile justice. After earning her bachelor’s degree from Texas A&M University, she received graduate degrees from both the LBJ School of Public Affairs and the UT Steve Hicks School of Social Work, where her interest in improving the juvenile justice system took hold.
Preston Streufert, Director of Stakeholder Relations
Preston Streufert started as a Texas House intern during his last year of undergraduate studies in business at the University of Texas at Austin, and that is when he caught the bug to continue work in state government and politics. After a brief stint with a press organization covering the Texas Capitol, he worked two sessions for State Senator John Carona of Dallas. Preston took off the 2011 Session to get his JD from Texas Tech University School of Law and become licensed by the State Bar, but he returned to the Texas House as General Counsel and Interim Committee Clerk for then-Representative Lois Kolkhorst of Brenham in 2013. In 2015, he returned the Senate as Legislative Director for State Senator Joan Huffman of Houston, which paved the way for him to be a criminal justice advisor in 2017 for the Governor’s Office of Budget and Policy. Applying his Capitol experience to state agency work, he liaised between the Legislature and the state’s Medicaid program for the Health and Human Services Commission for the 2019 Session. As Director of Stakeholder Relations for the Texas Juvenile Justice Department, he brings over fifteen years of Capitol experience to help communicate and cultivate TJJD’s mission with the Legislature, Governor, state agencies, local probation departments, and advocates.
Cameron Taylor, Senior Strategic Advisor
Cameron Taylor serves TJJD as Senior Strategic Advisor to Executive Director Shandra Carter. He received a Bachelor of Arts in Government in 2016 from The University of Texas at Austin. During his time at UT Austin, Taylor also pursued educational opportunities at the elite research university and grande école Sciences Po, in Paris, France, in 2015. After receiving his bachelor’s, Taylor worked two legislative sessions in the Texas Senate as a staffer for Houston-area Senator Joan Huffman. He has worked as a senior advisor for the Texas Juvenile Justice Department since October 2020, starting as a Policy Advisor and transitioning to Senior Strategic Advisor in January 2023.
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