Spotlight On: Monica Harrison, Manager of Operations, Giddings State School

By John McGreevy, TJJD Communications

Everyone who excels in their work has their own style, their own approach to how they go about it. What Monica Harrison brings to the job is her love of working with the youth in TJJD care.

“I enjoy working with them and helping change the lives of these young men,” said Harrison, Manager of Operations at Giddings State School.

With over 26 years of service, Harrison has plenty of experience from which to draw, and that can come in handy with her ample daily responsibilities.

“I supervise three different departments,” she said. “I supervise the Recreational Department, the Cafeteria, and the Regulation Safety Unit.”

Along with others, she also oversees operational aspects of the facility that ensure the safety of the youth and staff.

The mother of two children, ages 18 and 21, she says she’s grown and learned many things on the job that have helped her as a parent. “When I first started here, I was pretty young,” she said. “I had no patience and I had less understanding, but working here taught me patience and understanding to work with these kids and to work with my own kids.”

“And I talk to the kids here the same way I talk to my kids at home,” she added.

Harrison points out that the techniques developed at TJJD enable her and her colleagues at Giddings to reach the students and help them increase their chances of success in life.

“I wish the public really knew what we do here,” she said. “There’s always going to be negative stories that they see, but it’s not like that every day. We don’t have bad days every day, we don’t have issues all the time. I think the public thinks that this is a bad place for bad kids. Well, these are somebody’s kids. These are somebody’s kids that we are trying to help rehabilitate and get back into society and be productive citizens.”

For her, it all comes back to loving the work. “I love my Recreational Department because we have to come up with different games for the kids to play,” she said. “Just to see the kids out there enjoying themselves and playing games -- even though in my position I don’t work directly with the kids anymore -- it gives me the chance to supervise my staff and enjoy time with the kids.”

Twenty-six years is plenty of time to compile memories. Harrison says the ones that mean the most are the successes of some of the youth she’s worked with.

“Because of the rapport I’ve had with the youth (some) have called me here over the years and said they appreciate what I’ve done for them.”

Having a breakthrough and making meaningful connections with the youth is what motivates her to keep working at TJJD, she said. “I want to let these young men know that I understand what they’ve been through, and that they can overcome it.”

“When I’m training new hires, I always tell them they have to be firm, they have to be fair, they have to be consistent with these kids, but you also have to be empathetic,” she said.

To do the job, she listens to music and gets into a relaxed frame of mind during her 30-minute commute to and from work. For a more thorough sense of relaxation, Harrison takes brief cruises as often as she can. “My ideal vacation, my ideal goal, is to travel the whole Caribbean,” she said. “I’m about halfway there.”

Dr. Henry Schmidt joins TJJD as Director of Structured Programming and Accountability

By Barbara Kessler, TJJD Communications

Texas Juvenile Justice Department is pleased to welcome Henry Schmidt III, Ph.D., a former clinical director for Washington State’s Juvenile Rehabilitation Administration, as the agency’s Director of Structured Programming and Accountability.

Schmidt has extensive experience working with youth in corrections and residential care, both in Washington state and as a consultant to many other agencies. He’s worked with rural and urban facilities, in the US and abroad, including Norway, where his model program for adolescent group homes was adopted nationally.

His new position at TJJD will focus on supporting the structured environment and treatment approaches that help youth make needed behavioral changes and build toward a more successful life.

“TJJD has already laid the important groundwork for this system of care, beginning with Trust-Based Relational Intervention (TBRI) and the Texas Model. Trauma-informed care principles are core in working with youth in juvenile justice settings, particularly the youth in secure settings,” Schmidt said.

He added that he begins this new position with a deep respect for direct-care staff and their pivotal role in a youth’s success.

“Direct care staff are with the youth when they need guidance and assistance,” said Schmidt. “Staff often find themselves in some of the most intense interpersonal situations we can imagine, from situations where youth are intensely hot emotionally to situations where youth may be hopeless and ready to give up.”

In a corrections environment, staff need a variety of reliable tools to navigate a multiplicity of situations so they can best help the youth manage events, emotions, and their own behavior, he said.

“I’ve learned as much from the talented and gifted staff I have worked with as I did in school, and my goal is to help create programs that share these 'tools that work' in the settings where we meet our youth.”

In his early years in corrections, Schmidt recalls, “it was truly eye-opening to see how the principles and practices I read about in textbooks were being used by naturally gifted staff with the youth they served.

“I also realized what incredibly tough work it is to be working where youth are living, and helping youth who lack critical skills of emotion regulation and problem-solving to manage the stress of being away from family and under constant watch in a highly structured setting. So I knew I wanted to learn everything I could from staff who were super effective.” 

Schmidt says he’s excited to begin his work at TJJD and has been impressed by the staff and administrators he’s met since starting with the agency on March 6.

“I can see that there is a mission to create the best programs and state agency in the country to serve the youth here. I want to be a part of this team, and a part of creating that history here in Texas.”

After receiving his doctorate in clinical psychology at the University of Washington, Schmidt worked and conducted research under the supervision of Marsha Linehan, Ph.D., developer of Dialectical Behavior Therapy (DBT).

He brought Linehan’s insights and clinical practices to staff working with youth who had emotion regulation disorders and had been removed from their homes.

“She developed a package of skills for people who struggled to manage their intense emotions, and who engage in behaviors that created crisis situations for themselves and those around them,” Schmidt said. “These same tools seemed like a perfect fit for the challenges that youth in juvenile justice settings have.”

In 2002, Washington State’s Juvenile Rehabilitation Administration (JRA) hired Schmidt as the system’s first clinical director. He chaired the workgroup that developed the Integrated Treatment Model (ITM) -- a residential DBT model -- for JRA and oversaw its implementation across all JRA residential beds in the state.

After putting these programs in place, Schmidt saw line staff embrace and employ the tools that Linehan had developed, prompting measurable success for the youth in their care.

“The treatment is based on meeting youth where they are, having a genuine relationship with them, and working with youth to define a life that is meaningful to them,” Schmidt said.

“Use of these tools in one of the most behaviorally challenging units in Washington’s system led to a reduction in assaults, assaults on staff, and self-harming, as well as treatment refusal.

The youth’s school attendance also improved, as did their completion rates for substance abuse and other treatment programs. They kept their jobs and were able to move to less secure settings.

Early research on this approach suggests that this approach can lead to reductions in recidivism, better reentry outcomes and safe reductions in the use of psychotropic medications.

Seeing the promising results in Washington, Schmidt sought to help others. Over the next years, as a consultant to US agencies and abroad, from “tiny county jails to large urban systems to group homes,” he shared the tools he’d seen work in Washington state, providing training in interventions that direct-care staff could understand and use in day-to-day operations.

He also continued to work with Linehan, working with her from 2006-2016 to develop standards for comprehensive DBT programs and create the Linehan Board of Certification (DBT-LBC) in 2016. He is a DBT-LBC certified clinician and founding chair of the DBT-LBC Program Certification committee, which helps clients seeking treatment find clinicians in their community who are providing DBT that meets the set standards.

Schmidt’s work at TJJD will be informed by this broad experience and extend to working with data to help define, explain, and measure progress as the Texas system integrates these best practices.

“All levels and levers of the organization must be employed to understand and work from the same principles and practices,” he said.

“I’ll be working closely with facility staff, trainers, mental health providers, and administrators to first learn and understand what has already been done, and then to see where I can help to implement TJJD’s vision of best practices that create a safe working environment for staff and living environment for youth, a rich experience for teams working together with youth, and meaningful behavior change as youth learn to succeed within the institutions and then back in the community.

“I believe that good programs support and create excellent staff, and teams work best together when we understand our roles, goals and the tools we have to work with. If I can support TJJD to continue to define and implement a solid structure for treatment, then the staff and youth here will produce amazing outcomes together.”