The purpose of Medical Services Division is:

  • Administrative oversight of medical, psychiatric, and pharmacy services provided by UTMB – Correctional Managed Care;
  • Ongoing quality assurance monitoring of health care delivery provided at secure facilities, halfway houses, and contract care residential services:
    • Access to care measures, risk assessment and cost effectiveness of health care delivery
    • Data collection and analysis of health care delivery
    • Quality improvement measures of health care delivery
    • Comprehensive annual and follow up reviews of infirmary services
    • Operational compliance with national accreditation requirements for health care services
  • Collaborative meetings with UTMB to provide a framework for quality improvement, resource management, cost containment, and utilization review;
  • Health and nutrition services program / policy development and implementation;
  • Oversight of all aspects of food and nutrition services, including medical diets, food safety and sanitation, and food quality; and
  • Quality assurance monitoring of food service operations at secure facilities and halfway houses to ensure that the agency meets or exceeds all federal and state standards for child nutrition programs.

The Nursing Services under the direction of TJJD Medical Director and Director of Nursing Services, provides clinical and administrative oversight of medical, dental, and psychiatric services provided to youth in state-operated programs by the agency’s contract health care provider, UTMB-Correctional Managed Care. Nursing Department staff also monitors health care access and quality for youth placed in contract residential facilities. Health care related consultation and/or training are provided to administrative and clinical staff in the field, TJJD district offices, and Central Office employees. Nursing Services collaborates with UTMB and other TJJD departments to ensure that policies and procedures related to medical care are consistent with national guidelines and standards, protective of youth rights and consistent with the agency’s mission.

Mental Health Resources

Taking Care of Yourself During Stressful Times

These days call on us to be vigilant and resilient, but also patient, flexible and kind as we care for ourselves and those around us. Achieving this balance can be tricky, especially as the threat of the coronavirus continues to bear down, upending the familiar ways we interact and manage daily life.

The demands can understandably raise stress levels and create and compound difficult feelings.

If you or someone you know needs guidance or someone to talk with, immediate help is just a phone call away. Below are help lines available to anyone experiencing stress or special needs during these challenging times or anytime.

Get immediate help:

Texas HHS COVID-19 Mental Health Support Line (.pdf)
833-986-1919 to speak to a mental health professional for help with anxiety, depression, stress or grief.

SAMSA Disaster Distress Helpline
1-800-985-5990 (press 2 for Spanish), or text TalkWithUs for English or Hablanos for Spanish to 66746. (Spanish speakers from Puerto Rico can text Hablanos to 1-787-339-2663.)

National Suicide Prevention Lifeline
1-800-273-TALK (8255) for English, 1-888-628-9454 for Spanish

National Domestic Violence Hotline
1-800-799-7233 or text LOVEIS to 22522

National Child Abuse Hotline
1-800-4AChild (1-800-422-4453) or text 1-800-422-4453

National Sexual Assault Hotline
1-800-656-HOPE (4673) or Online Chat

The Eldercare Services Helpline

Veteran’s Crisis Line
1-800-273-TALK (8255) or Crisis Chat or text: 8388255

National Alliance on Mental Illness (NAMI) Helpline
800-950-NAMI or text “NAMI” to 741741

Find a provider or treatment for substance use disorder or mental health:

SAMHSA’s National Helpline
1-800-662-HELP (4357) and TTY 1-800-487-4889

Treatment Services Locator Website

NAMI Texas – Resources

For caregivers working in Juvenile Justice:

Strengthening Your Resilience – Take Care of Yourself as You Care for Others (.pdf)


Medical Director

Scott LePor

Director of Integrated Treatment and Support

Evan Norton