Overview
About Our Website
The Texas Juvenile Justice Department welcomes comments on how to make our website more accessible to individuals living with a disability. If you are using assistive technology and the format of any of the material presented on our website interferes with your ability to access the desired information, please contact our website administrator. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the desired format in which you would prefer to receive the material, the web address of the requested material and your contact information.
Security
Information resources residing at state agencies are valuable assets belonging to the citizens of Texas. The Texas Department of Information Resources (TJJD) helps government agencies and educational institutions assure the integrity, availability, and confidentiality of these critical assets.
For more information about information security, please visit the Texas DIR website.
Link Policy
Advance permission to link to the TJJD website is not necessary; however, our subpages may change at any time without notice. Entities and individuals linking to the TJJD website must verify links to our subpages.
Entities and individuals linking to the TJJD website shall not capture our pages within frames, present TJJD content as its own, or otherwise misrepresent TJJD content. Furthermore, they shall not misinform users about the origin or ownership of TJJD content. Certain information on the our site may be trademarked, service-marked, or otherwise protected as intellectual property. Protected intellectual property must be used in accordance with state and federal laws and must reflect the proper ownership of the intellectual property.
Any link to the TJJD website should be a full forward link that passes the client browser to TJJD unencumbered.
The "Back" button should return the visitor to original site if the visitor wishes to back out.
Links from the TJJD Website
This section outlines the criteria and requirements that external websites must meet to have a link on the the TJJD website. It also details how links are accepted and removed from the TJJD website.
TJJD reserves the right to link to external websites that it feels would provide a service or otherwise be of value to constituents.
Acceptance Criteria
The TJJJD website links to federal, state, and local government websites that provide information and services of benefit to Texas citizens, Texas local government, and Texas state agencies. At its discretion, TJJD will consider link requests to non-governmental websites that contain information and/or services that further the purpose of TJJD, including the websites of TJJD-contracted vendors,.
The TJJD website is not a forum for public communication and debate. The criteria outlined in this section have been established to ensure that our website remains a non-public forum.
Every link request must undergo review to determine its relevance and appropriateness to the purpose of TJJD. Links are approved for our site based on the following criteria:
- The external website corresponds with and is appropriate to our purpose.
- The site does not exhibit hate, bias, discrimination, pornography, libelous or otherwise defamatory content; advocate or promote the use of alcohol, tobacco, or currently illegal substances; belong to or support a political affiliation; or further the agenda of a political organization or candidate running for office.
- TJJD reserves the right to deny links if it determines that a website contains misleading or unsubstantiated claims, conflicts with the our purpose, or does not meet one or more of the criteria set forth above.
Review Process
- Contact our website administrator, specifying "Link Request" in the subject line. Each link request should address how the site meets the acceptance criteria outlined above.
- The link request will be reviewed against the acceptance criteria set forth above. All decisions are final.
- Approved sites must comply with the following conditions for link maintenance and may be required to enter into a written linking agreement with TJJD.
Conditions for Link Maintenance
To give superior customer service to citizens and businesses accessing governmental information and services through TJJD, we require that external websites linked from TJJD meet the following conditions:
- The external site must provide the user with access to an email address and/or a customer service telephone number so that users may contact the site if there are problems with format, accuracy, timeliness, or payment processing.
- Linked sites should not excessively burden the TJJD customer support system. If the site excessively burdens the TJJD customer support system, TJJD has discretion to remove linked site off of the TJJD website.
- When the user clicks on the external website link, he/she must have easy access back to TJJD. One of two options can accomplish this:
- A link to TJJD can be established on the external website's main page.
- The "Back" button returns the user to TJJD.
- Linked sites must have a privacy and security policy accessible from their home page informing the user of what information is collected, how it is collected, and how it is used. TJJD encourages linked sites to comply with industry-accepted accessibility standards to ensure that persons with disabilities may access these sites.
- Linked sites must notify TJJD if the site to which TJJD links becomes inaccurate or inactive.
Removal Process
TJJD reserves the right to remove links if it determines that a website contains misleading or unsubstantiated claims, conflicts with the purpose of TJJD, or does not meet one or more of the criteria set forth above.
Links from TJJD will be reviewed regularly and may be removed for the following reasons:
- The link no longer points to the original information or resource to which it was intended to point.
- The website pointed to by the link contains inaccurate or misleading information or has changed such that it is no longer in compliance with the acceptance criteria.
- The website pointed to by the link violates the conditions for link maintenance.
- Access to the information has become difficult due to non-standard formatting, lengthy download times, or intrusive advertising.
- The link is permanently unreachable or remains unavailable for a lengthy period.
- The external website fails to comply with the written linking agreement, if any.
- The decision of TJJD is final as to whether a link is to be removed from TJJD.
Privacy Policy
Privacy and Security Policy
TJJD maintains this website as a public service. This policy describes TJJD's privacy and security practices regarding information collected from visitors to the site, including what information is collected and how that information is used. The policy applies to all pages beginning with www.tjjd.texas.gov.
Please note that all information collected or maintained by TJJD is subject to the provisions of the Texas Public Information Act (TGC 552). The email addresses of most members of the public who communicate with state agencies through the Internet is confidential under Texas law. Exceptions to confidentiality may be reviewed at TGC 552.137.
An individual who submits information in electronic format through this website is entitled, on request, to receive and review the information TJJD collects about the individual, and to have TJJD correct the information. Contact TJJD with your request.
Use and Release of Information
Cookies
TJJD uses persistent, first-party cookies to track and report visitor information and collect information via web-based forms. TJJD does not implement third-party cookies.
Server logs / log analysis tools
TJJD uses persistent, first-party cookies, server logs, and log analysis tools to create summary statistics about website usage to improve site management. The statistics are used for purposes such as assessing what information is of most interest to users, determining technical design specifications, and identifying system performance or problem areas. TJJD does not report or use this type of information in any manner that would reveal personally identifiable information, and does not release the information to any outside parties unless required to do so under applicable law.
The following information is collected for this analysis:
- User/client hostname – hostname (or IP address, if DNS is disabled) of the user/client requesting access
- HTTP header, “user-agent” – type of browser used, the browser version, and the operating system it is running on
- HTTP header, “referrer” – page from which the user/client accessed the current page
- System date – date and time of the user/client requestFull request – exact request the user/client made
- Status – status code the server returned to the user/client
- Content length – length, in bytes, of the document sent to the user/client
- Method – Request method used
- Uniform Resource Identifier (URI or URL) – location of a resource on the server
- Query string of the URL – anything after the question mark in a URL
- Protocol – transport protocol and version used
TJJD monitors network traffic for site security purposes and to ensure that the site remains available to all users. Unauthorized attempts to upload information, change information on this site, or otherwise cause damage are strictly prohibited and may be punishable under Texas Penal Code Chapters 33 (Computer Crimes) or 33A (Telecommunications Crimes). Except as may be required for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. TJJD does not use raw data logs for any other purposes; however, it is possible that parts of raw data logs could be determined to be Open Records by the Office of the Attorney General. If such a determination were made subsequent to a Public Information Act request for the logs, TJJD would be required to disclose parts of the logs deemed open by the Office of the Attorney General.
Web-based Forms
The TJJD website uses persistent, first-party cookies with web-based forms for such purposes as collecting survey results, providing online registration for TJJD-sponsored events, collecting and reporting of continuing education activities by information resources managers, and recording computerized geographic data. Personally identifiable information collected from web-based forms is used only for the purpose specified (survey results, online registration, etc.). Each web-based form contains a link to Site Policies, including the Privacy and Security Policy. To the extent personally identifiable information is collected, TJJD will adhere to all statutory requirements in protecting citizen data.
State agencies may not sell or release the email addresses of most members of the public that have been provided to communicate electronically with a government body without the affirmative consent of the affected member of the public. Exemptions to this confidentiality may be reviewed at TGC 552.137. Personally identifiable information contained in a question or comment sent to TJJD in an email message or submitted in an online form is only used by TJJD to respond to the request and to analyze trends. To the extent necessary and appropriate, TJJD may redirect the message to another government agency or government employee who is in a better position to answer the question.
File Formats
Overview
This page provides links to software for accessing a variety of file types that are available to view or download from this website. The file types are listed below, with recommendations for use and links to available plug-ins.
If you have difficulties viewing information on this website, or if the format of any material on our website interferes with your ability to access the information, please contact our website administrator.
DOC / DOCX
Documents formatted in Microsoft word processing software. Download these files if you have a word processor capable of reading the version and if you want to keep the formatting and edit the document electronically. A plug-in for viewing these files is available from Microsoft's Download Center.
HTML
Hypertext Markup Language is the standard markup language for creating web pages and web applications.
PHP
PHP is a server-side scripting language designed for web development, but also used as a general-purpose programming language.
Portable Document Format: A universal file format that prevents the accidental modification of the content, look, and layout of a printed document. These files are accessible through a free viewer published by Adobe. TJJD recommends using the latest release of the free Adobe viewer. Some toolsets including Microsoft Word allow the conversion of some PDF documents to an editable format, as well as, saving standard DOC/DOCX documents into a PDF format. Select this file type if you want to print a copy of the document. Tagged PDF files are generally accessible via assistive technologies.
PPT/PPTX
PowerPoint Slide Show Presentation: Download these files if you have software capable of reading the version and you want to edit the slide show electronically. A plug-in for viewing these files is available from the Microsoft's Download Center.
RTF
Rich Text Format: Text files with some formatting. Download this file type if you want to save and edit the document electronically. A plug-in for viewing these files is available from the Microsoft's Download Center.
TXT
A TXT file is a standard text document that contains unformatted text. It is recognized by any text editing or word processing program and can also be processed by most other software programs. TXT files are often created and opened using Microsoft Notepad and Apple TextEdit.
XLS / XLSX
Excel Spreadsheet: Documents formatted in Microsoft Excel spreadsheet software. A plug-in for viewing these files is available from the Microsoft's Download Center.
Contact
For questions and concerns regarding the linking policy, please contact our website administrator.