Texas Juvenile Justice Department Contacts

How can I contact the Office of the Executive Director?


Jeannette Cantu
Executive Assistant
jeannette.cantu@tjjd.texas.gov
(512) 490-7004

Who can help with financial questions?


Emily Anderson
Chief Financial Officer
emily.anderson@tjjd.texas.gov
(512) 490-7652

How can I learn about agency operations?


Emily Anderson
Chief Operations Officer
emily.anderson@tjjd.texas.gov
(512) 490-7652

Who can tell me more about the Texas Model?


Shandra Carter
Deputy Executive Director, State Services
shandra.carter@tjjd.texas.gov
(512) 490-7612

Where can I learn more about probation services?


Lou Serrano
Deputy Executive Director, Probation Services
louis.serrano@tjjd.texas.gov
(512) 490-7991

How do I contact the employee grievance coordinator?


Tracy Cunningham
tracy.cunningham@tjjd.texas.gov
(512) 490-7689

Who is the contact for victim services?


Frank Perry
Frank.Perry@tjjd.texas.gov

How can I receive copies of education records?


To receive copies of education records, you must file a Public Information Request. You can do that by sending your request to open.records@tjjd.texas.gov.

How can I learn more about education services for youth?


Luther Taliaferro
Senior Director, Education Services
luther.taliaferro@tjjd.texas.gov
(512) 490-7726

Note: To receive copies of education records, you must file a Public Information Request. You can do that by following sending your request to open.records@tjjd.texas.gov.

Who handles media requests for the agency?

Brian Sweany
Communications Director
brian.sweany@tjjd.texas.gov
(512) 490-7028

Barbara Kessler
Public Information Officer
barbara.kessler@tjjd.texas.gov
(512) 490-7016

Who's responsible for the website?


Meg Askey
Web Design and Administration
meg.askey@tjjd.texas.gov

How do I file a Public Information Request?


Please visit this page for complete instructions for officially requesting agency records.

How do I file a Public Complaint?


To file a public complaint, please email tjjd-publiccomplaints@tjjd.texas.gov.

A public complaint typically involves a complaint about the agency and its operations from former employees, youth who are no longer in the system, advocates, or the general public. NOTE: To report suspected criminal behavior or abuse, neglect, or exploitation, please go here.