Camille Cain, Executive Director
Camille Cain was appointed the executive director of the Texas Juvenile Justice Department in January of 2018. For almost 30 years, she has focused on improving and innovating government programs and has built policy experience in a broad range of criminal and juvenile justice issues as well as expertise in strategy development and implementation, process improvement, strategic stakeholder relations, technology solutions, data analytics methodologies, and grants.
Ms. Cain has served in the Administration of President George W. Bush, the administrations of five Texas Governors, and the private sector. Most recently, she was the executive director of the Criminal Justice Division within the Office of the Governor. She has served as deputy associate attorney general in the US Department of Justice, the principal deputy and acting director of the federal Bureau of Justice Assistance, and the director of regional services for the US Department of Education. In the private sector, she worked with the Riga Solutions Group and, prior to moving home to Texas, led a practice for Deloitte Consulting focusing on program management.
Ms. Cain is a native Texan and a graduate of the University of Texas at Austin.
Kristy Almager, Director of Training
Kristy Almager is the Director of the Juvenile Justice Training Academy at the Texas Juvenile Justice Department (TJJD). In her current capacity, Ms. Almager manages the certification of juvenile probation, juvenile supervision and juvenile correctional officers and oversees the development, evaluation and delivery of training to agency staff and juvenile justice stakeholders statewide. She has been with TJJD (formerly the Texas Juvenile Probation Commission) since 1995 and served in a number of different capacities prior to her position as Director.
Prior to her state service, Ms. Almager worked with the Travis County Sheriff’s Office. Ms. Almager is a former board member for the Council on Sex Offender Treatment where she served her six-year term to enhance public safety by developing policy and recommendations for effective interventions and management of sex offenders. Ms. Almager also previously served as an Advisory Board Council Member with the Victim Services Division of the Texas Department of Criminal Justice.
Ms. Almager is a graduate of Saint Edward’s University in Austin, Texas with a Bachelor’s Degree in Psychology and later graduated summa cum lade with a Master’s Degree in Human Services.
Jeannette Cantu, Executive Assistant to the Executive Director
Jeannette Cantu serves as the Executive Assistant to the Executive Director. She provides administrative support to the TJJD Board of Directors and leads the agency's administrative support staff team.
Ms. Cantu joined the former Texas Youth Commission in June of 2008. She was awarded the Dedication to Excellence Award by the Texas Youth Commission Board of Directors in 2011. Ms. Cantu also worked with the Texas Attorney General's Office Division of Families and Children and the Child Support Division. She began her career at the Texas Parks and Wildlife Department's Endangered Species Program in 1993. Ms. Cantu has 22 years of state service.
Tushar Desai, M.D., Medical Director
Tushar Desai, M.D. serves as TJJD's Medical Director. Dr. Desai is board certified in General Psychiatry and in Child and Adolescent Psychiatry by the American Board of Psychiatry and Neurology. He joined the agency in March 2015 after having served as the Unit Medical Director of the San Marcos Treatment Center for the previous 16 years. During that time, he was also the Psychiatric Consultant for the Settlement Home and the Helping Hand Home for Children, Inc., both in Austin, Texas. Dr. Desai has also served as a part-time staff psychiatrist with the Austin State Supported Living Center from 2007-2013 and Texas School for Deaf from 2013-2015.
Dr. Desai has experience in private sector as the Medical Director of Charter Behavioral Health System of Austin 1996-2000 and as an attending physician at the CPC Capital Hospital and Neuropsychiatric Treatment Center in Austin from 1994-1996. He has worked extensively with foster children in Texas while working with several foster care agencies over the years.
Dr. Desai completed his General Psychiatry Residency and Child and Adolescent Psychiatry Fellowship at Austin Psychiatric Residency Program. He holds membership in the American Academy of Child and Adolescent Psychiatry, the Texas Academy of Psychiatry, the Texas Society of Psychiatric Physicians, the Texas Society of Child and Adolescent Psychiatry, and the Austin Psychiatric Society (President 2002-2003).
Terri Dollar, Director of Monitoring and Inspections
As the Director of Monitoring and Inspections, Ms. Dollar oversees the monitoring of juvenile justice facilities, programs, and services at the county and state level. She is responsible for the performance of a variety of quality assurance and compliance activities in order to determine compliance with Texas Administrative Code rules, state and federal laws, the monitored program's policies and procedures, contract requirements, and established reporting requirements. Additionally, as the Director of Monitoring and Inspections, she is responsible for the oversight of the agency risk management program.
Ms. Dollar joined TJJD in 2007 as the Operational Review Manager, where she developed operational monitoring tools based on agency policies and health and safety standards. In 2010, she was named as the Director of the Quality and Risk Management Division (later renamed the Monitoring and Inspections Division).
Prior to joining the agency, Ms. Dollar worked with the Commission on Jail Standards for 12 years. After serving her first 5 years as Texas' first female Jail Inspector, she accepted the position of Deputy Director of the Commission in September 2000. Her duties as Deputy Director included providing oversight of administration, agency budgets, human resources, and field inspectors, as well as the communication and interactions with county and state officials. In March 2005, Ms. Dollar was selected as the Outstanding Woman in Texas Government Leadership by the State Agency Council Governor's Commission for Women.
Ms. Dollar has also served as a Community Supervision Officer for Randall, Potter and Armstrong Counties and a Corrections Accreditation Assistant in the Marion County Sheriff's Office in Ocala, Florida. Ms. Dollar holds a Bachelor of Science in Sociology with a Criminal Corrections option from Oklahoma State University.
Eleazar Garcia, Chief Internal Auditor
Eleazar Garcia joined TJJD in March 2009 as a Senior Auditor and became TJJD's Chief Auditor in 2013. He leads the Office of Internal Audit which is charged with developing and executing audits and programs designed to assess TJJD's operations. He previously worked as the Director of Internal Audit for Service Group Insurance from 2006 to 2009. In that capacity, Eleazar was responsible for evaluating company compliance with policies, laws, rules, and regulations and conducted operational and financial audits to assess effectiveness of internal controls, accuracy of financial records, and efficiency of operations. He also provided consultative work on the development of the agency's Fraud and Ethics policies.
Prior to Service Group, Mr. Garcia was an Internal Auditor and Audit Supervisor with Farmers Insurance Group from 1986 to 2000 where he was responsible for conducting and reporting on financial, compliance, operational, and investigative audits as well as providing consulting work on financial and operational controls. He also conducted or coordinated defalcation or embezzlement investigations, including referrals to law enforcement and developed and presented seminars to District Managers, the agency force, and their employees over financial and operational controls, ethics, and fraud.
Mr. Garcia holds a Bachelor of Business Administration in Accounting from the University of Texas at Austin. He is a member of the Institute of Internal Auditors (IIA). He earned his Certified Internal Auditor (CIA) designation in 1992. Eleazar received the Management Excellence Award for Farmers Insurance and completed the Internal Audit Leadership Development Program sponsored by the State Agency Internal Audit Forum in May 2012.
Forrest Mitchell, Chief Inspector General
Forrest Mitchell serves as the Chief Inspector General of the Office of Inspector General (OIG) with the Texas Juvenile Justice Department. The OIG is charged with investigating: (1) crimes committed by department employees, including parole officers employed by or under contract with the department; and (2) crimes and delinquent conduct committed at a facility operated by the department, a residential facility operated by another entity under a contract with the department, or any facility in which a child committed to the custody of the department is housed or receives medical or mental health treatment.
Chief Mitchell previously served as a Major with the Criminal Investigations Division of the Office of the Attorney General where he oversaw the Special Investigations Unit. He had been with the Attorney General's Office since 1997. He began his criminal justice career at the Bexar County Sheriff's Department back in 1992. He is a graduate of Texas State University in San Marcos with a degree in Criminal Justice, and he has attended the Leadership Command College and the FBI National Academy.
Royce R. Myers, Director of Human Resources
Royce Myers joined the Texas Juvenile Justice Department (formerly TYC) in 2005 and was promoted to HR Manager and then the Director of Human Resources in 2008. Prior to that, Royce worked in private industry at Motorola for nearly 20 years, holding the position of Human Resources Manager prior to joining TJJD.
A native of Austin, Texas, Mr. Myers received his bachelor's degree from the University of Texas at Austin and is certified as a Senior Professional in Human Resources (SPHR).
Lou Serrano, Senior Director of Probation and Community Services
Lou Serrano serves as TJJD's Senior Director of Probation and Community Services. Lou has worked in the field of juvenile justice for 28 years, beginning in Deaf Smith County in 1989 as a field supervision officer. In 1990, Lou was appointed to the position of Chief Juvenile Probation Officer for Deaf Smith/Oldham Counties. While serving in this capacity, Lou was able to obtain both state and local funding to open the Deaf Smith County Youth Home, a 12 bed residential facility for male delinquent offenders. At the time, the facility was noted for its innovative and creative approach in dealing with delinquent offenders.
On March 1, 2001, Lou was appointed the Director of Juvenile Services for Ector County. The department employed over 50 dedicated juvenile justice professionals, along with administrative staff. The department operations included the Ector County Youth Center, a 48 bed secure juvenile justice facility. The Ector County Youth Center "post-adjudication" program was the first of its kind in the State of Texas, opening in 1974.
Lou retired from Ector County on March 1, 2016 and was hired by the Texas Juvenile Justice Department as Regional County Program Administrator. Lou has been a past member of the Panhandle Association of Juvenile Probation Officer's, the West Texas Juvenile Chief's Association, and a member of the Texas Probation Association. Lou is a graduate of West Texas A&M University, obtaining his degree in Criminal Justice Administration in 1988.
Jim Southwell, Chief Information Officer
Jim Southwell has served as the Deputy Chief Information Officer for TJJD since the agency was formed in December, 2011. He holds a Bachelor of Arts degree in Computer Science from St. Edward’s University in Austin, graduating Summa Cum Laude in May, 1986.
Prior to the merger of the Texas Youth Commission and the Texas Juvenile Probation Commission (TJPC) into the Texas Juvenile Justice Department, Mr. Southwell served as the Director of Management Information Systems (Information Technology) at TJPC beginning in October, 2006 in which he managed the tactical and strategic activities of TJPC’s IT division.Â Jim’s leadership was instrumental in the development of the Juvenile Case Management System (JCMS) in collaboration with the Conference of Urban Counties, Bexar, Dallas and Tarrant Counties.
Mr. Southwell served in various Information Technology leadership roles during his 28-years of state employment.Â Jim facilitated the development and implementation of the State Bar of Texas’ Minimum Continuing Legal Education (MCLE) system as well as their Attorney Disciplinary System. He also oversaw the operation of Information Systems and administered an $8 million dollar annual Information Technology budget for the Employees Retirement System of Texas.
Prior to state employment, Jim was a systems analyst, programmer and team leader for Lockheed Missiles and Space Company’s Austin Division.
Luther Taliaferro, Senior Director of Education Services
Luther Taliaferro joined TJJD in June 2012 as the Director of Education State Facilities and became the Interim Senior Director of Education Services in August 2015. He currently oversees all education services within the Texas Juvenile Justice Department.
Mr. Taliaferro has served as a school administrator for 10 years and a teacher for eight years. He received his Bachelor of Science degree from The University of Texas at Tyler in Criminal Justice and his Master of Science degree from Texas A and M University, Commerce in Educational Administration. He received his Superintendent Certification from the Texas Education Agency in June 2010.
Prior to his career in education, Mr. Taliaferro served as a police officer for 6 years.